At Storybook Dads, we are committed to maintaining the trust and confidence of our visitors to our web site, subscribers to our newsletter and our app users. Here you’ll find information on how we treat data that we collect from visitors to our website, users of our app or when someone subscribes to our newsletter.

This privacy policy ("policy") will help you understand how Storybook Dads ("us", "we", "our") uses and protects the data you provide to us when you visit and use www.storybookdads.org.uk or our mobile application ("website", "service", "app").

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

Visitors to our Website

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in our Cookies Policy.

If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Newsletter Sign-up

As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by contacting us directly.

Storybook Dads App Users

When you download and register with the Storybook Dads app, your data is securely stored using the AWS (Amazon Web Services) servers. We only ask you for the basic information required to use the app; receive stories or send Families on Film files.

  • Storybook Dads will approve your account once you have registered and if your account is inactive for 6 months (you haven't logged in and accessed our service), it will be removed and you will need to re-register.
  • You can only receive stories via the app if you register the details of the person sending the story and what prison they are in. If they move to another prison, you will need to update your account to reflect this.
  • Any stories we send will only be active for your to access for a period of 12 Months. After that time they will be deleted from our servers.
  • If for any reason you would like to close and delete your account on our app, you can contact us and we will delete it.

General Terms

Safeguarding and Securing the Data

Storybook Dads is committed to securing your data and keeping it confidential. Storybook Dads has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

  • If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
  • Storybook Dads will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

Email your request by contacting us

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 13th March 2022.