At Storybook Dads, we are committed to maintaining the trust and confidence of our visitors to our web site, subscribers to our newsletter and our app users. Here you’ll find information on how we treat data that we collect from visitors to our website, users of our app or when someone subscribes to our newsletter.

This privacy policy ("policy") will help you understand how Storybook Dads ("us", "we", "our") uses and protects the data you provide to us when you visit and use or our mobile application ("website", "service", "app").

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

Visitors to our Website

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in our Cookies Policy.

If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Newsletter Sign-up

As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by contacting us directly.

Storybook Dads App Users

When you download and register with the Storybook Dads app, your data is securely stored using the AWS (Amazon Web Services) servers. We only ask you for the basic information required to use the app; receive stories or send Families on Film files.

  • Storybook Dads will approve your account once you have registered and if your account is inactive for 6 months (you haven't logged in and accessed our service), it will be removed and you will need to re-register.
  • You can only receive stories via the app if you register the details of the person sending the story and what prison they are in. If they move to another prison, you will need to update your account to reflect this.
  • Any stories we send will only be active for your to access for a period of 12 Months. After that time they will be deleted from our servers.
  • If for any reason you would like to close and delete your account on our app, you can contact us and we will delete it.

General Terms

Safeguarding and Securing the Data

Storybook Dads is committed to securing your data and keeping it confidential. Storybook Dads has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

  • If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
  • Storybook Dads will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

Email your request by contacting us

Terms and Conditions

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the Storybook Dads mobile application (the "Service") operated by Storybook Dads ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms.


The Storybook Dads app is provided free of charge to the families of prisoners across the United Kingdom.


Our Service allows you to receive stories of your loved-one via the service. Content is restricted to streaming only via our app. Any downloading, capturing or sharing the stories you receive can jeopardise our project.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Storybook Dads.

Storybook Dads has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Storybook Dads shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 (change this) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us.

Changes to our Privacy and Terms

We keep our privacy policy and terms and conditions under regular review. This privacy notice was last updated on 10th June 2022.

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